A question we often hear from project teams: "What are you trying to avoid in user interviews?" š§ Our answer: "There are pitfalls and absolute no-gos" . Today we present you 2 no-gos ā ļø and 2 techniques where we have to weigh š / š.
Our coach Holger shows a no-go ā ļø Hypothetical questions :
From the category: "It depends" š / š Closed questions:
And a second clear no-go ā ļø opinion polls:
And here, too, it is important to weigh up š / š Questionnaires: